It's very simple..... We ship as quickly as possible!
If your bass is in stock we will get it set up and sent out to you as quickly as we can. Due to the high quality of our instruments demand for many of our basses and guitars is high. If there is a waiting time for your instrument you will be told and kept up to date at every opportunity. We pride ourselves on our communication and customer care and maintain the highest level of customer service at all times!
Return & Exchange Policy
........Again, it's very simple.
If you are not 100% happy with your purchase you have 14 days to return it.
- We are responsible for shipping to you and you are responsible for shipping back to us.
- The item(s) must be returned in the same condition as received.
- The item(s) must be returned within the 14 day period.
- No refunds will be given until the item(s) have arrived and have been checked.
That's it! We want happy customers because happy customers remain customers.
All you have to do is ask!